Survey Kiosks

Touch4 Survey Systems for Questionnaires

A problem that retailers, organisations or businesses all face is the Holy Grail of information ... "what are my customers thinking?" Well, now you can ask questions like this:

  • How can we do a better job?
  • What if we offered x,y,z ... would that increase sales?
  • What do our customers think of our service?
  • How could we improve our product?
  • I wonder if we asked they would go on our mailing list?
  • If I offered incentives, perhaps I can find out more about my customer?

You could spend a lot of money using research companies who use people and clip boards, disturbing your customers or you can use a reliable, instant feedback, no skewing of results data capture system.

Survey Solutions from Touch4

Touch4 have partnered with one of our customers, to bring you this survey system. Here are some of the top features of the system:

  • Instant feedback from guests/visitors/footfall with no processing time, viewable through a secure results website.
  • Remote assistance to all kiosks allows updates to be applied without a site visit.
  • We have achieved over 500 surveys per site, per week average with around 3% customer penetration in some places. Think of all that footfall!
  • Ability to capture massive amounts of opt-in customer information.
  • People enjoy using our solutions due to extensive usability testing.
  • Currently deployed across the UK, EMEA and North America.
  • Professional installation team ensure ideal location.
  • Branding customised to your requirements.
  • Can be used as a powerful advertising tool.
  • Vandal and weatherproof kiosk design.
  • Multi-lingual interface.

There are many business models, you can 'hire' the service over a period of time (6 months minimum) or simply buy the kit and use the service for as long as you wish.

Please call us on 01977 669955, email us at Touch4 Email Address or fill in the form below and get more information about our survey systems.