Effective Data Capture System from Touch4
A good data capture system is a vital element for any organisation's success. Whether for marketing purposes, product development or feedback on customer services, successful organisations not only capture data but effectively analyse the outcomes and implement improvements.
In today's world where consumers are ever more ready to publish their opinions, make sure you hear them first, before your competition does.
Touch4's touch screen data capture software is flexible enough to be tailored to any need, allowing you to utilise your touch screen kiosk to collect feedback efficiently and conveniently, directly from your marketplace. Our reporting modules allow you to fully interrogate the data you have collected to enable you to make informed business decisions which improve your organisation.
Current uses for Touch4's data capture kiosks include:
- Capturing hospital patient data to speed up admissions.
- Car dealerships collecting potential customer data to create sales leads.
- Carrying out point of service satisfaction surveys.
- Retail point of sale customer satisfaction surveys.
These touch screen data capture applications collect data for many reasons with several common themes most importantly monitoring customer or patient satisfaction. Even asking your customers, users or patients questions show that you, as an organisation, care and listen providing a positive extension of your brand experience.
Data capture results can provide tangible outcomes for your organisation:
- Improving quality of service and retaining customers
- Improving staff morale and retaining key workers
- Refining sales and marketing strategies
- Enhancing product and service development
- Increasing revenues, profitability and/or efficiency.
Touch Screen Applications from Touch4
- Surveys for customer/patient satisfaction:
Improve your service by feeding back positives and negatives; improve customer retention; create loyal customers who will refer your products or services.
- Surveys for staff:
Ensure employee satisfaction and retention; increase productivity by polling employees anonymously to discover truth about motivations, attitudes and opinions about your organisation.
- Qualified leads capture:
Retail touch screen kiosks assist shop staff in obtaining qualified leads. Exhibition or event, touch screen kiosks collect mass data of qualified leads which can be followed up later.
- Market research:
Point of experience kiosks or point of sale kiosks gather customer opinion and suggestions for improvements and feed back this data to improve your product and/or positioning picking up.
- Public opinion polling:
Use touch screen polling kiosks to survey a particular sample of the public. Touch4's reporting modules analyse this captured data to find generalities which represent the opinions of your target population.
We cater for all data capture requirements via any kind of touch screen solution, so please contact us on 01539 740204, email us at or fill in the form below now to discuss your data capture requirements.